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Why does tracking say returned from customs?
Why does tracking say returned from customs?

17track returned by customs USA

Updated over 3 weeks ago

What Does "Returned From Customs" Mean?

When shipping with UAE or Emirates Post, you may notice that your tracking information is updated to show "Returned From Customs". This can be confusing and may cause concern, but there is no need to worry. In this article, we will explain what this status means and why it is nothing to be alarmed about.

Understanding Customs

Customs is a government agency responsible for regulating the flow of goods in and out of a country. When a package enters a new country, it must go through customs to ensure that it complies with all necessary regulations and laws. This process can sometimes cause delays in delivery, but it is an important step in ensuring the safety and legality of international shipments.

What "Returned From Customs" Means

When your package is updated to show "Returned From Customs", it means that it has successfully passed through the customs process and is now on its way to its final destination. This status is often seen when shipping with UAE or Emirates Post, as they are the postal services responsible for handling packages in and out of the United Arab Emirates.

It is important to note that "Returned From Customs" does not mean that your package has been returned to the sender. This is a common misconception, as the word "returned" can be misleading. In this case, "returned" simply means that the package has been released from customs and is now being returned to the courier for final delivery.

Why 17track May Misread "Returned"

Some tracking services, such as 17track, may misread "Returned From Customs" as the package being returned to the sender. This can cause a warning to appear on your tracking information, which may cause concern. However, as we have explained, this status simply means that the package has passed through customs and is now on its way to its final destination.

What to Do Next

Now that your package has passed through customs, you can continue to track its progress using the same tracking code. If the destination of your package is the United States, you can also track it using USPS. If you have any further questions or concerns, please do not hesitate to contact us. However, please do not request a reshipment, as this is a normal part of the shipping process and your package is on its way to you.

In Conclusion

In summary, "Returned From Customs" simply means that your package has passed through customs and is now on its way to its final destination. This is a normal part of the shipping process and there is no need to be alarmed. We hope this article has helped to clarify any confusion and we thank you for choosing our shipping services.

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