This information is intended for customers located in the USA.
Why does my tracking show UAE/Dubai?
Our findings have demonstrated that packages sent from the UAE to the USA have a significantly greater likelihood of successfully passing through customs compared to those shipped from India.
As a result packages are first routed to the UAE before being sent to the USA, which may result in a initial tracking delay. This procedure typically takes between 3 to 10 business days.
This measure has been implemented in order to mitigate the risk of seizure, as our top priority is to ensure the safe and problem-free delivery of your package.
Why does tracking show "Scheduled for Delivery"?
This initial notification is generated while awaiting the arrival of your package from India. Upon arrival to the UAE, the tracking details will be revised and you will have the ability to monitor its progress until it reaches its final destination.
Exception
Orders containing the following products will be shipped using India Post due to specific regulations and restrictions that are currently in effect:
Zopiclone
Eszopiclone
Pain O Soma
Prosoma