At PCT ZONE, we highly value the privacy of our customers and are fully committed to safeguarding their personal information. Our Privacy Policy outlines the measures we take to protect and manage your data. By utilizing our services, you agree to the collection and utilization of your information in accordance with this policy.
Non-Tracking Policy: We do not employ any tracking technologies or third-party tracking services on our website. Your browsing activity on our site remains completely confidential.
Account Deletion: Customers have the option to delete their accounts directly from their account page on our website.
Order Information: Customers may request the deletion of their order information. If no such request is made, all order data is automatically purged from our systems 60 days after the order status is set to complete (dispatched).
Inactive Accounts: Inactive accounts are automatically deleted after six months of inactivity. However, due to our order deletion policy, these accounts will show no orders 60 days after the last order was marked as complete.
Customer Service Correspondence: Our customer support team's email exchanges are subject to deletion after 7 days upon resolution of the issue, in order to safeguard the confidentiality of your personal communication and prevent its retention beyond the required time.
Data Retention: We retain your personal and order information only as long as necessary for the purposes of order processing and customer service. Beyond these requirements, we have no interest in storing your data any longer than necessary.
Shipping Carrier Information: Please note, we do not have control over the deletion of information linked to order tracking codes as that data is held and managed by the respective shipping carriers.
Newsletters and Marketing Correspondence: Customers may receive newsletters and other marketing correspondence if they opt-in during checkout or for a discount via our homepage. Unsubscribing is simple – customers can opt-out at any time by clicking the opt-out link in the email.
Product Evaluations: Customers have the ability to provide feedback on individual product pages, which can be manually deleted by the customers through their account or upon request.
Automated Deletion: To prevent accidental data retention, all data deletions, excluding product reviews, are automated and performed by our systems without human intervention.
We understand the importance of your privacy and have implemented these policies to ensure the security of your information and the confidentiality of your interactions with our services. If you have any inquiries or concerns regarding this privacy policy, please do not hesitate to contact us.