In contrast to express courier services such as FedEx or UPS, our reliance primarily rests upon national postal services, which may not provide frequent updates on tracking.
There are a few common reasons why package tracking updates might be delayed:
Weather Conditions: Severe weather can disrupt transportation and logistics, causing delays in package movement and updates.
High Package Volume: During peak seasons (like holidays), carriers can be overwhelmed with the volume of packages. This can result in slower processing times and delayed updates in tracking systems.
Package Scanning Issues: If the package is not scanned at each checkpoint, updates may not reflect the current location or status of the package.
Customs Delays (for international shipments): International packages often go through customs checks, which can cause significant delays in tracking updates as packages await clearance.
Carrier Backlog: Sometimes, the carrier's operations may be delayed or behind due to an operational backlog, impacting tracking data accuracy or timeliness.
In-Transit Updates: Sometimes packages are in transit, but updates are not sent immediately due to data sync or delays in the reporting system.
We understand the wait can be frustrating, but please be patient. If you're experiencing a significant delay, refer to our lost/seized package policy.